What courier do you use for deliveries?
We use TOLL for national deliveries and NZWineHome for international deliveries.
How long does delivery take?
National orders generally take 1-3 working days.
International orders is depending on final destination. For Australia 3-5 weeks, EU 7-14 weeks, USA 3-6 weeks, JP 2-4 weeks, SG 1-4 weeks.
How much is delivery?
Depending on final destination.
Do you deliver to my country?
We currently ship to the following countries: Austria, Belgium, Finland, France, Germany, Denmark, Netherlands, Spain, Sweden, Switzerland, Ireland, UK, Portugal, Singapore, Japan, USA, Australia, Hong Kong.
Which payment methods do you accept?
Paypal or bank transfer.
What currencies can I use?
We accept payment NZD only.
What is your online returns policy?
We will replace faulty and damaged goods.
Once returned you are entitled to receive an exchange or a refund.
How do I return an item?
Please contact us and we will arrange for a courier to pick up the goods.
Who pays for return postage?
Can you confirm you have received my return?